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ATLANTA, GA: OpenSpan, provider of automation technologies gets into strategic alliance with Intradiem, provider of Intraday Automation solutions including Contact Center, Back Office and Retail. OpenSpan supports transformation initiatives focused on driving revenue growth, customer lifetime value and operational efficiency. With this partnership the company not only expands its partnership reach but also enables Intradiem to leverage agent- and employee-level data to help organizations create enterprise-wide, real-time frontline workforces that span the 