Digital Consumerism Changes the Face of the Contact Center

Digital Consumerism Changes the Face of the Contact Center

Randy Holl, CIO, Contact Solutions, a Verint Systems Company

Role of Cloud in Contact Center

Role of Cloud in Contact Center

Jeff Linden, SVP-IT & CIO, Red Roof Inn

Focus on Resiliency to Unleash Innovation

Focus on Resiliency to Unleash Innovation

Scott Alcott, CIO, Comcast Corporation

Contact Center - Trends and Opportunities

Contact Center - Trends and Opportunities

Supantha Banerjee, CIO, PSC Metals, Inc.