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CIOREVIEW >> Contact Center >>
CIO Viewpoint CXO Insight CASE Study News
  • Vendors  2017
  • Vendors  2016
  • Vendors  2015
  • Vendors  2014
Vendors  2017

Contact Center--
ConnectFirst Case Study
Reduced costs via manpower reduction

ConnectFirst

ComputerTalk Case Study
Real-time monitoring and comprehensive reporting tools

ComputerTalk

SYNQ3 Case Study
Case Study providing an edge in competitive markets

SYNQ3

Revation Systems Case Study
Improves Revenue Cycle through Text/Chat to Schedule Patient Communications

Revation Systems

Pointel Inc Case Study
Increased customer satisfaction by processing payments using the highest level of security

Pointel Inc

Elision Case Study
Decreased operational cost by 50% & Improved Customer Relationship Model

Elision

AVST Case Study
Enhancing Communications Experience for Visitors and Employees

AVST

Aspect Software Case Study
How to improve retention rates

Aspect Software

Contact Center Special Edition
  • July2017-Contact_Center-
  • July2016-Contact_Center-
News

How will AI, VR and Robots will Revolutionalize Tomorrow's Workspace How will AI, VR and Robots will Revolutionalize Tomorrow's Workspace

Penn Medicine's CRM approach in the contact center Penn Medicine's CRM approach in the contact center

Role of messaging in future contact centers Role of messaging in future contact centers

Embracing Diversity in Workforce Embracing Diversity in Workforce

contact-center
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